Contact support
Most answers are closer than us — the help center has guides for every part of Hand & Seal, and here is where yours might be. For anything else, write to us at the foot of this page.
Early access
- The confirmation email didn’t come? Look in your spam and promotions folders for a message from Hand & Seal. Still nothing? Send the early-access form again with the same address: we’ll send a fresh link, and the newest one is the one that works.
- When do you open? Soon, and everywhere at once. Notaries on the list get their invitation a week before sign-up opens to everyone. Companies get theirs the day desks open, after the notaries have settled in. Your invitation is the next email you’ll get from us.
- Change your details, or leave the list? Write to us below from the address you signed up with and choose “I’m on the early-access list”. We’ll change what you ask, or take you off the list and delete what you told us.
You asked a notary to come
- Your link is the place for it. You were given it when you asked (and, if you gave an email, we sent it to you). Write to your notary there, see their answer, and — once they confirm — call or text them.
- A change of plan? Cancel from the same link, before the appointment, and write to your notary there about a new time.
- A question about the bill? Ask your notary: their details are at the top of the invoice. You pay them directly — Hand & Seal never holds your money.
A title, escrow, lending or law office
- An order: write to the notary on the order’s page on your desk — once they accept, their phone is there too.
- Your desk itself — signing in, your team, your notaries: write to us below.
A notary
- How to do something in Hand & Seal: the help center has step-by-step guides with pictures of the real screens, for the web and the phone app.
- The guides: the 2026 mileage rate, the notary journal, loan signing from the order to the courier drop.
- Your account, your page, your plan: write to us below — from the email you sign in with, so we can find you.
Write to us
A person reads every message and answers by email, usually within one business day. We can’t give legal advice, or tell you which kind of notarization a document needs. Or email support@handandseal.app — and privacy@handandseal.app for your data.