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Question

What stays mine when I leave a business?

Your journal lines, your mileage log and your commission are always yours — before, during and after a business. What you did for the business stays the business's.

On the web and the phone appUpdated

Always yours: your journal lines, your mileage log and your commission. You keep one journal and one mileage log, wherever you work, and they don't stay behind when you go. Only you can read your journal and your mileage log: nobody else in a business can — not its owners — and our support tools do not show them. Your commission, bond and E&O insurance are yours to keep up, and the owners of a business can read them while you work in it.

  • You still read them from your own account, on Journal and Mileage, on the web and in the phone app. A line or a drive from a business you worked in says which business it was for.
  • You can still correct them. Void or amend a journal line, or fix a drive, as you would any other — the correction is made on that line, and the business sees none of it.
  • Your public page, if it lived in the business, goes with you to an account of your own, with its reviews: requests from it arrive there from then on.
  • What we hold about you — your account, your sign-ins, your commissions, and your journal index and mileage logs from every business you've worked in — is yours to download at any time: Download my data, under My data in Settings → Your data.

The business's: what you did for it — its jobs, clients, invoices, payments and books. They keep your name, and you no longer see them once you've left. A partner who leaves takes a copy of the business's records with them, and the clients they choose; after that, they see nothing more of it. An employee or an assistant takes nothing of the business.

If a business you worked in closes, your records from there aren't deleted with it. They're moved to an account of your own — the one you have, or one made to keep them in — and you're told where they are. Reading and downloading them there needs no plan.

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