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Guide

Open and print a signing's documents

The print queue shows which signings need paper, and how much. Documents a company sealed for you open only on your own phone or computer, and are gone 72 hours after the signing.

On the web and the phone appUpdated

A loan signing usually means a package to print the night before: often two sets, some pages on legal paper. Hand & Seal keeps track of what each signing needs, and of whether it's printed. When a company sends the documents through Hand & Seal, they come sealed so that only your own devices can open them.

See what needs printing

  1. Look at Today. For signings in the next day and a half, once a signing's documents are in — Documents received is marked on the job, or a company's sealed documents have arrived for your devices — Needs you shows “Print for” the client and the signing's time, with the pages and sets. Choose Print to go to the job.

  2. On the job, mark it printed. Under The order, Package printed says what the package is: the sets, the pages in a set, and how many are legal size. Once it's printed, choose Printed…, check Pages in a set, Sets and Legal size (pages), and choose Save.

    The order, with Printed… open: Pages in a set, Sets, and Legal size (pages)
    The order, with Printed… open: Pages in a set, Sets, and Legal size (pages)

Good to know

  • A loan signing prints two sets unless you change it: one signed and sent back, one for the borrowers.
  • Add What a printed page costs you in Settings → Fees & rates to see the cost of each package, and to have it counted in what a job actually pays.

Set up your devices for sealed documents

A company can seal a package so only the devices you've set up can open it: not Hand & Seal, and not anyone who gets hold of an email. Set up each computer and phone you print from, once.

  1. Open Settings, then Account. Scroll to Sealed documents.

  2. Name this computer in Call it (it suggests one), and choose Set up this computer.

    Sealed documents: which devices can open them, and Set up this computer, with Call it
    Sealed documents: which devices can open them, and Set up this computer, with Call it
  3. Prove it's you.

    • On your first device, we email you a six-digit code. Type it in Code and choose Confirm. It works for 15 minutes; Send another code sends a new one.
    • Once you have a device set up, a new one is approved from it instead. The new one shows six digits. On the device you already have, open Sealed documents, choose Approve… beside the new one, check that the digits match, and choose Approve. Not yours? Not mine — refuse it.

The key is made in this browser and never leaves it. Clearing this site's data in the browser removes it, and you'd set the computer up again.

Open and print the documents

  1. Open the job. Documents from the company shows how many files there are, and their size. Until you accept the order, it says they open once you do.

  2. Choose Open the documents. They open in this browser tab, with this computer's own key.

  3. Choose Print beside a file to print it, or View to read it. When you close the tab, they're gone from the computer.

The card lists when the company sent them, and when they were opened and printed, on which device.

Good to know

  • Documents are deleted 72 hours after the signing is done. Print them before then.
  • Sealed before this device was set up? Open them on a device that was set up then, or ask the company to send them again: they'll be sealed for this one too.
  • Nothing readable is kept by Hand & Seal, or saved on your computer's disk.

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